Getting started

1. Follow the onboarding modules available on the amfori Academy and get familiar with the foundational amfori BSCI documents; the amfori BSCI Code of Conduct and the amfori BSCI System Manual available in 27 languages.
2. Start mapping your supply chain on the amfori Sustainability Platform to assess risks. Attend our e-learning to help you navigate the platform and use it efficiently, or explore our comprehensive guide.
3. Get a 360° overview of your supply chain performance  with the dashboards available on amfori Insights. Use the amfori BSCI monitoring results dashboard to analyse the outcomes of your requested social audits.

1. Follow the onboarding modules available on the amfori Academy and get familiar with the foundational amfori BEPI documents; the amfori BEPI Code of Conduct and the amfori BEPI System Manual available in 8 languages.
2. Start mapping your supply chain on the amfori Sustainability Platform to assess risks. Attend our e-learning to help you navigate the platform and use it efficiently, or explore our comprehensive guide.
3. Get a 360° overview of your supply chain performance  with the dashboards available on amfori Insights. Use the amfori BEPI monitoring activity to analyse the outcomes of your requested environmental monitoring activities.

1. Follow the onboarding modules available on the amfori Academy
2. Start mapping your supply chain on the amfori Sustainability Platform to assess risks. Attend our e-learning to help you navigate the platform and use it efficiently, or explore our comprehensive guide.
3. Get a 360° overview of your supply chain performance  with the dashboards available on amfori Insights. Use the amfori QMI monitoring results dashboard to analyse the outcomes of your requested social audits.

If your suppliers are in Vietnam, Türkiye, Bangladesh, India, or Cambodia, where amfori Speak for Change is currently active, you can give stakeholders access to remedy in case of problems or concerns through our supply chain grievance mechanism.

1. Update your supply chain data regularly

The first important step is to make sure that you keep your supply chain data up to date on the amfori Sustainability Platform. This will enable us to contact the right suppliers when launching our grievance mechanism in a new country.

2. Appoint a Member Grievance Handler in your company

The Member Grievance Handler will receive an email when we launch amfori Speak for Change in your company’s sourcing countries and when we receive a grievance related to one of your suppliers. Here is how to assign this role to yourself or a colleague:

• If you have the platform role of Member Admin, go to the amfori Sustainability Platform.
• In the left-hand column, click on “Admin”, then on “My Company”.
• Go to “Users” to update the existing users’ roles.
• Or go to the “Invitations” tab to invite a new user and assign them the role of Member Grievance Handler (please make sure to include their email address).

3. Learn more about amfori Speak for Change

We invite you to consult the resources in the “Documents & Guides” section of the Help centre and share them with your colleagues to inform your company about our supply chain grievance mechanism.

4. Engage with your suppliers

Discussing grievance mechanisms with your suppliers can be delicate. Yet, it is crucial to involve them to ensure that they deploy the grievance mechanism in their facilities. If you have partners or offices in the country, you can reach out to them to help you with this discussion.

Here are some talking points that you can use:

• First, reassure your suppliers that they are not alone in this process. amfori will provide everything that they need free of charge to facilitate the implementation. And as they might be familiar with amfori BSCI, make sure to mention that amfori Speak for Change is a complementary solution provided by amfori.
• Second, explain why their participation is important to you and link it to your shared vision and ongoing projects.
• Finally, highlight how amfori Speak for Change can benefit their company. In addition to strengthening their operational grievance mechanisms, their participation gives them a competitive advantage to attract and retain customers required by their national legislation to provide access to remedy in their supply chains. It also helps improve their employees’ satisfaction because they feel that their grievances are taken seriously.

5. Collaborate with your suppliers

First and foremost, you should encourage your suppliers to implement or improve their own operational grievance mechanism. Access to remedy should first be provided at the local level. amfori Speak for Change should therefore be seen as a complementary tool to address issues that cannot or have not been addressed by your suppliers’ operational grievance mechanism.

Encourage your suppliers to participate actively in the onboarding process of amfori Speak for Change. Invite them to consult the deployment materials in the “Documents & Guides” section of the Help centre and the training resources on the amfori Academy to learn how to implement amfori Speak for Change.

If you have the resources to support them directly, you can also offer to organise additional training sessions in their facilities for their management and/or workers. Watch this amfori member’s testimonial as they explain how they support their suppliers with the implementation of amfori Speak for Change.

1. Appoint an amfori SustainaPass user within your company

In order to access amfori SustainaPass to conduct your due diligence and reporting exercise, you and/or your colleague needs to be assigned the role of Member Sustainability Reporting Admin in the amfori Sustainability Platform.

How to assign these roles to yourself or a colleague:

• If you don’t have the platform role of ‘Member Admin’, please ask a colleague who does to follow the next steps, as only Member Admins can assign roles
• Go to the amfori Sustainability Platform
• In the left-hand column, click on ‘Admin’, then on ‘My Company’
• Go to ‘Users’ to update the existing user’s roles and assign them the role of ‘Member Sustainability Reporting Admin’
• Or go to the ‘Invitations’ tab to invite a new user and assign them the role of ‘Member Sustainability Reporting Admin’

2. Learn how to use amfori SustainaPass

Before you start using amfori SustainaPass, we invite you to consult the training materials in the amfori Academy. This will help you get familiar with the product and learn how to navigate through each module to support your ESG due diligence journey.

3. Gather your company’s internal data

While amfori SustainaPass collects your supply chain data from the amfori Sustainability Platform, you also need to provide additional information on your company to carry out your ESG due diligence and reporting exercise. Therefore, we encourage you to gather relevant information and resources before you start using amfori SustainaPass, such as:

• Organisational & workforce structure (e.g., diversity, sustainability priorities of each department)
• Product portfolio (product types and sectors)
• Relevant sustainability information (e.g., policy commitments, grievance mechanism)
• Stakeholder engagement (i.e., list of stakeholders, type of engagement and their sustainability priorities)
• Relevant supply chain information not captured via amfori (e.g., first- and third-party audit results, production sites’ certificates)
• Corporate governance (e.g., anti-corruption policy, how your company addresses sustainability matters)

4. Make sure your supply chain data is updated

Another important step is to make sure that you keep your supply chain data up to date in the amfori Sustainability Platform before you synchronise it within amfori SustainaPass. This is crucial to ensure that you are using accurate data when conducting your ESG due diligence and reporting exercise in amfori SustainaPass.

Ready to get started?

Access amfori SustainaPass now